Terms & Conditions

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1. Parties to This Agreement

This agreement is entered into between the customer ("Rider" / "Client") and Aryan Ladakh Tour & Travel, operating commercially under the brand name Ladakh Bikers, with its principal place of business at Karzu Rd, Leh, Ladakh 194101, India. All services, bookings, permits, and rental agreements are legally provided by Aryan Ladakh Tour & Travel.

2. Booking, Payments & Tariffs

A non-refundable booking advance is required to reserve a slot on our guided tours or to reserve a rental motorcycle. The remaining balance must be cleared in full prior to the physical handover of keys or the start of the expedition. Prices quoted on our website or WhatsApp are indicative and subject to revision due to changes in government taxes, permit charges, fuel costs, or union-imposed surcharges without prior notice.

3. Security Deposits & Damage Liability

Upon delivery of any rental motorcycle, the rider must pay a refundable security deposit (cash, UPI, or international bank transfer). This deposit covers minor crash damage, missing accessories, or mechanical issues resulting from rider negligence. If a motorcycle suffers major damage rendering it unrideable, the rider is responsible for:

• The full cost of genuine spare parts and authorised workshop labour.
• Transport and towing charges to return the motorcycle to our Leh base camp.
• Loss of rental revenue for the days the motorcycle remains grounded in our workshop.

The security deposit is returned in full upon check-in inspection, provided the motorcycle is returned in the same mechanical and cosmetic condition as at handover.

4. Assumption of Risk, Insurance & Limitation of Liability

PLEASE READ THIS SECTION CAREFULLY. Motorcycle touring in high-altitude terrain, riverbeds, gravel tracks, and mountain passes (including Khardung La, Chang La, Tanglang La, and Umling La) carries an inherent risk of serious injury, permanent disability, or death. By signing our booking confirmation or rental agreement, the rider declares that they understand those risks, participate voluntarily, and accept them.

• We do not provide you with any insurance. No policy of ours covers your life, your health, your injuries, your belongings, or your trip. Personal travel and medical insurance covering high-altitude motorcycling, and emergency evacuation, is your responsibility to arrange before you arrive, and we require it.
• Rental motorcycles carry third-party insurance only. Every motorcycle holds the third-party cover required by the Motor Vehicles Act, 1988. That policy pays a third party you injure or whose property you damage. It does not cover the motorcycle itself, and it does not cover you or your pillion. Damage to the motorcycle in an accident, and your own medical costs, are the rider's responsibility, as set out in clause 3.
• Emergency transport and treatment are at your cost. We do not operate an ambulance, an air ambulance, or any medical service, and we do not arrange air evacuation. In an emergency our team will help you reach the nearest road head and medical facility as quickly as conditions allow. Ambulance charges, hospital and doctor's fees, and any evacuation are billed to you or your insurer.
• Events outside anyone's control. We are not responsible for injury, illness, loss or death arising from the natural environment or from a rider's own health — including altitude sickness and its complications, pre-existing medical conditions, weather, avalanche, landslide, flood, river crossings, road or pass closure, army or administrative order, or the acts of other road users.
• Limitation of liability. To the fullest extent permitted by law, the total liability of Aryan Ladakh Tour & Travel (Ladakh Bikers), its guides, mechanics, marshals and management, arising out of a tour or rental, is limited to the amount you paid us for it. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our own negligence. Where any part of this clause is held unenforceable, the remainder continues to apply.

5. Medical Fitness, Altitude & Acclimatisation Mandate

High-altitude regions above 3,500 metres exert extreme physiological stress. Acute Mountain Sickness (AMS) can rapidly progress to High-Altitude Pulmonary Oedema (HAPE) or High-Altitude Cerebral Oedema (HACE). Riders agree to the following:

• Mandatory Rest: A minimum of 36–48 hours of physical rest in Leh town is required for all fly-in tourists before attempting passes above 4,000 metres.
• Medical Declaration: Riders must disclose any history of asthma, heart disease, high blood pressure, or respiratory illness before booking. Concealment of a pre-existing condition voids all liability for Aryan Ladakh Tour & Travel.
• Safety Evacuation: If our tour captain or road marshal reads a rider's SpO₂ at an unsafe level, the rider must comply with descent instructions immediately. Emergency transport, hospital treatment and any evacuation are arranged at the rider's own cost and are not provided by us.

6. Rider Conduct & Group Convoy Rules

Group departures operate under strict convoy protocols for the safety of all participants. Riders must follow directions from the Lead Tour Captain and Ride Marshal at all times:

• Zero Tolerance for Alcohol/Drugs: Riding under the influence of alcohol, cannabis, or any controlled substance is strictly prohibited and results in immediate expulsion, cancellation of rental, and forfeiture of all payments.
• Convoy Discipline: Overtaking the lead rider, reckless riding, drifting, or leaving the designated route without authorisation is prohibited.
• Documentation: The rider must carry a valid, physical motorcycle driving licence (LMV/MCWG endorsement) at all checkpoints. International riders must carry a valid Passport, Indian Tourist Visa, and International Driving Permit (IDP) at all times.

7. Force Majeure & Route Alterations

Ladakh's terrain is highly volatile. Landslides, cloudbursts, early-winter snow, military road closures, or refusal of Inner Line or Protected Area Permits by border authorities are entirely outside our control. In the event of a Force Majeure situation:

• Aryan Ladakh Tour & Travel reserves the right to modify the itinerary, rearrange routes, or change accommodations without liability.
• No refunds or compensation will be issued for destinations rendered inaccessible by army closure, weather, or border tension (e.g., Umling La, Pangong Lake).
• Any additional boarding, lodging, or transport expenses arising from road blockades are the rider's sole responsibility.

8. Legal Union Restrictions (LA-02 Cooperative Rules)

Riders agree to comply with Ladakh Bike Rental Cooperative Union regulations. Motorcycles registered or rented outside Ladakh (Delhi/HP/other state plates) are legally barred from commercial sightseeing in Ladakh's permit zones. Aryan Ladakh Tour & Travel is not responsible if outside-registered rental motorcycles are seized by local unions or police checkpoints.

9. International Rider Special Conditions

For riders holding a foreign passport, the following additional conditions apply:

• Protected Area Permits (PAP): Foreign nationals require a PAP for areas including Nubra Valley, Pangong Tso, Hanle, and Umling La. Aryan Ladakh Tour & Travel will process these on your behalf upon receipt of passport and visa copies. Permit denial by authorities is outside our control and does not entitle the client to a refund.
• International Driving Permit: Riders must hold a valid IDP with motorcycle endorsement. Riding without a valid IDP is illegal under Indian Motor Vehicles Act and voids all liability held by Aryan Ladakh Tour & Travel.
• Travel Insurance: Riders are required to carry personal travel insurance explicitly covering high-altitude motorcycling (above 4,000 metres) and emergency medical evacuation. Ladakh Bikers does not provide insurance of any kind.
• Payment Terms: International deposits are accepted via Wise, SWIFT bank transfer, or international Visa/MasterCard. All quoted prices are in INR. Exchange rate fluctuations are the client's responsibility.

10. Governing Law & Jurisdiction

This agreement is governed by and construed in accordance with the laws of India.

You may bring proceedings either in the courts of Leh, Ladakh (UT), India, or in the courts of the country in which you live, where the law of that country gives you that right. We will bring proceedings against you only in the courts of the country in which you live.

Nothing in these Terms removes any protection you have under the mandatory consumer law of your country of residence. Where that law gives you rights or remedies these Terms do not, those rights continue to apply in full.

Language of these Terms

These Terms are drafted in English. The Spanish and German versions of this page are machine translations provided for convenience only. If there is any conflict or difference in meaning between the English text and a translation, the English text governs and prevails.

11. Contact & Disputes

For any booking disputes, cancellation queries, or legal correspondence, contact Aryan Ladakh Tour & Travel at:
Karzu Rd, Leh, Ladakh 194101, India
Email: grievance@ladakhbikers.com |  WhatsApp: +91-8491838966